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CCXP Exam

The Certified Customer Experience Professional (CCXP) designation is for practitioners who want to be recognized for their expertise and skills while defining standards and best practices for the industry.

Price: $645.00
Member Price: $495.00
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CCXP Maintenance

The CCXP credential requires ongoing professional development to maintain an active certification status. As such, certificates are required to complete 20 hours of continuing education units (CEUs) in order to renew their certification every two years. The renewal date of the new certificate will be two years from the expiration date of the last certificate issued.  View Your CEUs here; Submit New CEUS here.

Price: $349.00
Member Price: $199.00
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CCXP Re-Take

Candidates ​may ​retake ​the ​examination ​two ​times ​within ​their ​6 ​month ​exam ​eligibility ​period with payment of an additional $199/$349 fee for each exam retake. ​Once ​each ​retake ​fee ​is ​paid, ​you ​will ​receive ​an email ​from ​CCXP Admin ​with ​instructions ​on ​how ​to schedule ​the ​exam, ​within ​3 ​business ​days. ​If ​you ​have ​any ​questions ​please ​reach ​out ​to ​ccxpsupport@cxpa.org

Price: $349.00
Member Price: $199.00
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