To apply please submit your application to: https://sdcraa-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=234&source=ONLINE&JobOwner=992409&company_id=17348&version=1&byBusinessUnit=NULL&bycountry=0&bystate=0&byRegion=NULL&bylocation=NULL&keywords=&byCat=NULL&proximityCountry=&postalCode=&radiusDistance=&isKilometers=&tosearch=yes&city=
The San Diego Airport Authority is proud of its team members, we have a high performing culture and challenge ourselves through innovations...we work fast, value each other and have fun along the way.
The Customer Design & Innovation Department is looking for a self-directed individual with demonstrated leadership skills in a Manager, Customer Experience Design role. The ideal candidate will lead the Customer Experience Design team to create a customer journey map, identify customer personas and influence passenger experience as they travel through the San Diego International Airport and;
Competencies:
Experience & Education:
Depending on experience, hiring reward is $85,178 - $112,860.
EEO Statement
It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.
PHYSICAL AND MENTAL DEMANDS
Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.
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