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Upcoming Events

2017 Next Generation Customer Experience (NGCX)

Monday, March 27, 2017 - Wednesday, March 29, 2017
Carlsbad, CA
Next Generation Customer Experience differentiates itself from other CX related events bylearn more...

Madison/Milwaukee Local Network: Power of Journey Mapping

Monday, March 27, 2017 (3:00 PM-5:00 PM)
Madison, WI
Join us to discuss everything Journey Mappinglearn more...

Making the Most of Your Membership Call

Tuesday, March 28, 2017 (9:30 AM-10:00 AM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Seattle Local Networking Event

Tuesday, March 28, 2017 (5:00 PM-7:30 PM)
Seattle, WA
Join the Seattle Chapter of CXPA for the first workshop of 2017 on March 28th at the WeWork Holyoke space in downtown Seattle from 5:00 - 7:30pm.learn more...

Dayton/Cincinnati Local Network: CX Networking & Journey Mapping Workshop

Tuesday, March 28, 2017 (5:30 PM-7:00 PM)
Dayton, OH
Join us for this exciting Dayton / Cincinnati Networking Event and Customer Journey Mapping Workshop.learn more...

Boston Local Network: "Nurturing Your Inner Empathy" Workshop with Bruce Temkin

Wednesday, March 29, 2017 (6:00 PM-9:00 PM)
Waltham, MA
Join Greater Boston area CX professionals on Wednesday March 29, 2017 for a very special CXPA Workshop event, “Nurturing Your Inner Empathy”, featuring CXPA co-founder and guest speaker, Bruce Temkin, of the Temkin Group.learn more...

Launch of the Customer Experience Professional Association in Australia by the CEO, Diane Magers – Sydney

Thursday, March 30, 2017 (5:30 PM-7:00 PM)
Sydney, Australia ,
Come and learn how to become part of the Customer Experience movement across the world and here in Australia.learn more...

Toronto Local Network: Monthly Meet-Up

Friday, March 31, 2017 (12:00 PM-1:30 PM)
Toronto, CA,
Please join the Toronto Customer Experience Professional Association (CXPA) team for a networking lunch on March 30, 2017 at Loose Moose on Front (University and Front)learn more...

Launch of the Customer Experience Professional Association in Australia by the CEO, Diane Magers – Melbourne

Monday, April 3, 2017 (5:30 PM-7:00 PM)
Melbourne, Australia ,
Come and learn how to become part of the Customer Experience movement across the world and here in Australia.learn more...

Philadelphia Local Network: From Saying to Doing: Achieving CX Transformation Goals

Tuesday, April 4, 2017 (6:00 PM-8:00 PM)
Philadelphia, PA
Join us as we identify all the ‘Sacred Cows’ to help make a case for leadership buy-in, explore a redefined CX competency model, set the stage to architect change, and galvanize employees throughout the organization.learn more...

Global Growth – Next Practice Strategies In Customer Experience, Talent & Transformation

Thursday, April 6, 2017 (9:00 AM-8:00 PM)
New York City, NY
How to stay ahead and aligned in today’s fast changing markets, talent compression, regulatorylearn more...

CXFusion 2017

Monday, April 10, 2017 - Wednesday, April 12, 2017
Las Vegas, NV
CXFusion 2017 will offer the industry’s best networking opportunities, partner introductions, best practice guidance, sessions and workshops to accelerate your CX career, programs and success.learn more...

Minneapolis Local Network: You Have Your Metric, Now What?

Tuesday, April 11, 2017 (5:30 PM-7:30 PM)
Eden Prarie, MN
Join us our Twin Cities Local Networking event when we invite both Operations and CX leaders from Allianz Life Insurance Company, Element Financial, US Bank and Wells Fargo to the same discussion.learn more...

Atlanta Local Network: Morning Power Up

Wednesday, April 12, 2017 (7:00 AM-8:15 AM)
Alpharetta, GA
CX Knowledge Exchange Morning Power-Up Join local CX professionals in Alpharetta to network and share knowledge and experience.learn more...

Kansas City Local Network: Building a Successful Voice of Customer Program & How to Avoid Pitfalls

Wednesday, April 12, 2017 (11:30 AM-1:00 PM)
Kansas City, MO
Come join us for lunch to hear about some best practices on how to build a successful voice of customer programlearn more...

Making the Most of Your Membership Call

Thursday, April 13, 2017 (2:00 PM-2:30 PM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Field Service USA 2017

Tuesday, April 18, 2017 - Friday, April 21, 2017
Palm Springs , CA
Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI.learn more...

Boston Monthly Meet-Up: CX Culture

Wednesday, April 19, 2017 (8:00 AM-9:30 AM)
Wellesley, MA
CXPA Event: Join in this CXPA local discussion in the Boston, MA area on the topic of CX Culture. Join us for coffee and a great conversation.learn more...

Chicago Local Network: Best-Selling Author Jeff Toister presents A Journey to a Customer-Centric Culture

Wednesday, April 19, 2017 (5:30 PM-7:30 PM)
Chicago, IL
Join us in Chicago for this entertaining and informative presentation shares three essential elements that leading companies use to develop customer-focused cultures.learn more...

Atlanta Local Network: Monthly CX Knowledge Exchange

Thursday, April 20, 2017 (5:30 PM-7:30 PM)
Dunwoody, GA
Monthly CX Knowledge Exchange: Five Trends Shaping The Future of Customer Experience in 2017learn more...

Journey Mapping and Management Certification Workshop

Tuesday, April 25, 2017 - Wednesday, April 26, 2017
Atlanta, GA
The Journey Management Academy provides immersive workshops led by customer experience and journeylearn more...

Making the Most of Your Membership Call

Tuesday, April 25, 2017 (2:00 PM-2:30 PM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Qualtrics Converge Europe

Wednesday, April 26, 2017 (12:00 AM-12:00 AM)
Kings Place, London,
This event will bring together leading European brands and the brightest minds in marketing, research, customer experience and employee engagement.learn more...

Clarabridge Customer Connections (C3) 2017

Monday, May 1, 2017 - Wednesday, May 3, 2017
Miami, FL
C3, the electrifying three-day event hosted by Clarabridge, is returning to Miami.learn more...

Making the Most of Your Membership Call

Thursday, May 11, 2017 (9:30 AM-10:00 AM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

2017 US Insight Exchange

Tuesday, May 16, 2017 - Wednesday, May 17, 2017
Phoenix, AZ
This world-class event is unlike any other as you learn firsthand from fellow Customer Experience professionals their best practices, tools, tips and tricks in small group settings.learn more...

Making the Most of Your Membership Call

Tuesday, May 23, 2017 (2:00 PM-2:30 PM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Making the Most of Your Membership Call

Thursday, June 1, 2017 (9:30 AM-10:00 AM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Making the Most of Your Membership Call

Tuesday, June 13, 2017 (2:00 PM-2:30 PM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

Making the Most of Your Membership Call

Thursday, June 29, 2017 (2:00 PM-2:30 PM)
Online using GoToMeeting,
We take you behind the member login for a brief 30 minute walk through showcasing opportunities you have as a CXPA member and how to maximize the membership. This call is open to members and non-members alike.learn more...

HR Healthcare

Monday, August 14, 2017 - Tuesday, August 15, 2017
San Diego, CA
HR Healthcare is a forum for 200+ healthcare HR innovators to share, network, and learn.learn more...

Walker BtoB CX Summit

Tuesday, September 26, 2017 - Thursday, September 28, 2017
San Antonio, TX
The Walker B-to-B CX Summit will feature powerful keynote addresses, engaging workshops, and valuable networking.learn more...

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