$81,990 - $106,140 per annum
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
Mandate
The Senior Customer Insights Advisor is a Customer Experience professional who contributes towards the development of the design of the customer experience underpinning all the touchpoints affecting the customer journey, with the purpose of promoting public transit use, improving travel choices and experiences on Metrolinx services, and promoting consistent practices throughout the region.
Key Responsibilities
Location: 10 Bay Street, Toronto
Qualifications
To apply for this position, please submit your resume online, through the Current Opportunities page (https://metrolinx.taleo.net/careersection/ex/jobdetail.ftl?job=CUS005W&lang=en) on our website, no later than November 30, 2019.
Please note that applicants must be legally entitled to work in Canada. Accommodation will be provided throughout the hiring process, as required. Applicants must make their needs known in advance.
Please be advised, Metrolinx uses email to communicate with their applicants for open job competitions. A Criminal Record Search may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted. Accommodation will be provided throughout the hiring process, as required.
AN EQUAL OPPORTUNITY EMPLOYER
Issued: November 13, 2019
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