Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
At the end of the day, it’s about people and doing the right thing. The Capital One quest to change banking for good comes to life in Mortgage through a set of close-to heart values called the “Mortgage Blueprint”. This Blueprint defines who we are and how we deliver for customers and to each other. We’re not just any Mortgage company; we deliver personalized experiences that provide confidence and peace of mind, mixed with a special touch of magic. As we build a team focused on this Blueprint, we need talent who can make the Customer’s dream their own … that’s where you come in.
Project Manager - Customer Experience
The Company: Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.
As a Project Manager at Capital One in Home Loans Originations, you will execute on the Mortgage Blueprint project for Originations and Servicing. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your
achievements. You will be responsible for ensuring the success of various projects that include project monitoring and tracking, project retrospectives and driving towards customer conditions of satisfaction. This role includes helping the business develop and implement innovative technical tools for consumers and associates.
Responsibilities consist of:
Who will love this job:
Basic Qualifications:
Preferred Qualifications:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
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