Position Overview: This position is responsible for facilitating ownership of client experience excellence throughout the organization, aligning it with strategic client segments’ expectations and goals for seamless, transparent and frictionless experiences that sustain mutual growth. Leads the Client Experience team to create and implement strategies designed to improve the client experience, including digital satisfaction and conversion. By blending web analytics, client insight and UX/UI best practices, the incumbent is responsible for developing strategies which deliver outstanding digital client experiences. Leverages excellent communication, planning and implementation skills to develop effective partnerships with a broad range of stakeholders and ensure that these strategies are executed effectively. As a client experience expert and advocate, the incumbent will advise stakeholders, and the broader organization, on all aspects of the client experience. This is a new position for Compeer which will help shape our segmented client journeys and user experience. The successful candidate will build and lead the client and digital experience strategy. This individual will hire a team and partner internally to identify, develop, and execute the overall interactive experience and help build and enhance the digital platform for clients and prospects.
Essential Functions:
Minimum Qualifications & Required Knowledge, Skills and Abilities:
Compeer Financial, headquartered in Sun Prairie, WI, exists to champion the hopes and dreams of rural America like never before. If you are interested in empowering those in agriculture and rural communities to achieve their goals and expand their possibilities, we invite you to learn more about our organization. We are looking for innovative, dynamic and collaborative team members to join our team.
We offer great benefits including:
Qualified candidates please apply online at www.compeer.com/careers.
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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