West Monroe isn’t a start-up consulting firm, but we act like one.
From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. We celebrate driven professionals who thrive in a collaborative environment. Our consultants work on the front lines – partnering with clients to deliver game-changing solutions in the most dynamic industries. Sound interesting? Then West Monroe Partners just might be the place for you.
Think you’re up to the challenge? West Monroe Partners is currently seeking a talented Senior Manager with expertise in CRM business consulting to join our Customer Experience practice in Chicago. The Senior Manager will be responsible for leading project teams gathering requirements, designing solutions, and implementing configurations on Salesforce.com. The Senior Manager also develops methodology and best practices with the national Customer Experience practice team, and actively leads and participates in CRM business development opportunities. The ideal candidates will have a minimum of 10 years consulting to Fortune 500 and/or middle-market companies and will have lead and managed CRM engagements across several industries.
Responsibilities:
1. Client Delivery
2. People and Practice Development
3. Business Development
Other responsibilities:
Qualifications:
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