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Senior Director, Ownership Experience (CX)

GE Appliances

GE Appliances is looking for a Senior Director, Ownership Experience (CX).  The purpose of the GE Appliances Senior Director, Ownership Experience role is to optimize consumer loyalty and advocacy, accelerate digital transformation by imprinting consumer-centric principles on all initiatives and across all consumer touch-points. The Senior Director, Ownership Experience will be responsible for mapping out the future state of the owner journey, which includes leading, monitoring and ensuring execution of the owner experience Initiative plan.

We are looking for an all-around executive that is strategic, curious, creative, and passionate about crafting and delivering an exceptional owner experience. In addition, we seek someone that can communicate quickly and crisply, analyze & synthesize complex data, and partner with various teams and departments to successfully guide and act upon ideas and effectively communicate with company senior management to define strategy, work plans, and results of new initiatives. The successful candidate will bring an owner-centric, future-oriented, and commercial mindset to improved consumer experience.

Internal Reference Code: REQ-2763
US or Canada

Location Information

Louisville
KY
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